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Training & Support

The Humpty’s training and development team is responsible for coordinating all aspects of new store openings, staff/franchisee training and support, equipment arrival, supplier relationships and new store banking assistance. Members of that team are also on hand to answer any questions franchisees may have regarding various operational issues. The team will visit stores to assist in ongoing training programs and grand opening events. They are also on hand to guide new franchisees through the techniques of successful personnel screening, hiring, training and maintenance. From the initial 3 weeks of franchisee/management training to an additional 4 weeks of in-store support after the opening, the Humpty’s team is always available to assist franchisees. In addition to the strong group of people that will be there to help you, we also provide franchisees with Operating and Human Resource Manuals that have updated information about new menu items, staff programs, equipment, operating procedures and other related programs. The Area Management team is responsible for inspecting and supervising all Humpty’s Restaurant operations and management. In addition, they are also responsible for collecting competitor intelligence from within their assigned regions. The Area Managers also provide support and counseling for franchisees on various operational, promotional and managerial issues. They are always an available resource for franchisees to help manage the day to day challenges of the restaurant business. Our Area Managers are a key part of the Humpty’s system and are an invaluable resource for our franchisees.