Site Selection + Training and Support

Site Selection

Whether it is a brand new building with all the modern day bells and whistles or an old location that needs a new look, the Humpty’s design team is excited about transforming spaces.

As great as it is to work with a new development, opportunity to reinvent an old space is a challenge we also look forward to. Our goal is to Turn Key the operation to Humpty’s exact specifications including leasehold design, equipment packages, permits and licenses.

To ensure the best possible location, Humpty’s performs due diligence in the areas of market feasibility, demographics and lease negotiation. Upon proper site selection, a defined territory of rights will be assigned to each location.

The store design team is responsible for overseeing all aspects of interior and exterior store design and construction. They act as design and cost consultants working with contractors and sub-trades to establish construction schedules and specifications, cost estimates and quality assurance procedures. The design team also works with engineers and civic agencies to ensure that all projects meet national, regional and local regulatory specifications. The team also works with franchisees on interior/exterior renovations and ensures that each franchisee receives the highest standards in excellence.

Training & Support

The Humpty’s training and development team is responsible for coordinating all aspects of new store openings, staff/franchisee training and support, equipment arrival, supplier relationships and new store banking assistance. Members of that team are also on hand to answer any questions franchisees may have regarding various operational issues.

The team will visit stores to assist in ongoing training programs and grand opening events. They are also on hand to guide new franchisees through the techniques of successful personnel screening, hiring, training and maintenance.

From the initial 3 weeks of franchisee/management training to an additional 4 weeks of in-store support after the opening, the Humpty’s team is always available to assist franchisees. In addition to the strong group of people that will be there to help you, we also provide franchisees with Operating and Human Resource Manuals that have updated information about new menu items, staff programs, equipment, operating procedures and other related programs.

The Area Management team is responsible for inspecting and supervising all Humpty’s Restaurant operations and management. In addition, they are also responsible for collecting competitor intelligence from within their assigned regions. The Area Managers also provide support and counseling for franchisees on various operational, promotional and managerial issues. They are always an available resource for franchisees to help manage the day to day challenges of the restaurant business. Our Area Managers are a key part of the Humpty’s system and are an invaluable resource for our franchisees.